Policies
At Special Occasion Yard Cards, we are dedicated to providing exceptional Yard Cards in Raleigh, NC, to make your celebrations unforgettable. To ensure a smooth and transparent experience, we have outlined our key policies below. This page includes our Privacy Policy, which details how we handle your personal information; our Short-Term Rental Contract, which governs the terms of renting our yard card displays; and our Disclaimer, which clarifies the scope of our services and responsibilities. Please review these policies carefully to understand your rights and obligations when engaging with our services.
Last Updated: May 15, 2025
Introduction
Welcome to Special Occasion Yard Cards, your premier provider of Yard Cards in Raleigh, NC. At Special Occasion Yard Cards ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.specialoccasionyardcards.com, or interact with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order, request a quote, or contact us, we may collect your name, email address, phone number, mailing address, and payment information.
- Non-Personal Information: We may collect data about your visit, such as your IP address, browser type, device information, pages visited, and time spent on our website, using cookies and similar technologies.
- Voluntarily Provided Information: Information you provide through forms, surveys, or communications related to our Yard Cards in Raleigh, NC services.
How We Use Your Information
We use the collected information to:
- Process and fulfill orders for Yard Cards in Raleigh, NC.
- Communicate with you about your order, inquiries, or promotions.
- Improve our website and services.
- Analyze website usage to enhance user experience.
- Comply with legal obligations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, or order fulfillment.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request information about how your data is used.
To exercise these rights, contact us at [Insert Contact Email].
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us
Short-Term Rental Service Terms:
- Rental period: Yard card displays are rented for [24/48] hours unless otherwise agreed upon.
- Ownership: The yard signs remain the sole property of Special Occasion Yard Cards. The client is renting the display for temporary use only.
- Delivery & setup: Our team will deliver, install, and remove the yard cards at the agreed location. Clients do not handle setup or removal.
- Location: The display will be placed in a visible area of the provided address. The client agrees not to move, relocate, or adjust the setup.
Client Responsibilities:
- Notify the homeowner: If the greeting is a surprise, ensure someone in the home is aware 24 hours before installation for the safety of our installer.
- Water the lawn the day before installation: Please ensure the lawn is watered/saturated prior to the installation. This may require several hours of watering. Soft soil makes it easier to install the yard signs. We are unable to install signs in turf, rocks, gravel and hard dried clay yards.
- Suspend lawn service – Lawn services (mowing, trimming) must be canceled for the duration of the rental. Grass clippings will stain the signs.
- Turn off sprinklers: Sprinkler systems must be turned off during the installation time frame.
- Do not move, lean on, or play around the display: Clients are encouraged to take photos next to the display but not on it.
- Do not discard, remove, or tamper with the signs – If early removal is needed, please contact us and we will be happy to return as soon as possible.
- Do not attach or tape anything to the signs: Please refrain from adding anything additional to the display including balloons.
- Damage responsibility – You may be charge for any damage, destruction, or tampering with the signs during your short-term rental period.
- Sign placement & sprinkler systems – Yard signs are installed using stakes approximately 8”-10” deep. If you have a sprinkler system, inform us in advance and mark sprinkler lines. We are not responsible for damage to unmarked systems.
Payment & Fees:
- Rental Fee: Your short-term rental fee includes delivery, setup, and removal
- Payment Due: Payment is required at the time of booking to secure the date.
- Cancellations: A full refund is available if canceled at least 48 hours before the installation date. A 50% refund is available if cancelled at least 24 hours before the installation date. No refunds will be given for same day cancellations.
- Incorrect Address: A $100 re-delivery fee applies if the client provides an incorrect address, and we must the relocate the short-term rental display.
- Incorrect Spelling: A $50 trip charge will be incurred for should we need to return to correct the spelling of the recipient’s name.
- Denied Access: No refunds will be given if access is denied to a gated community or installation is prevented by animals or obstacles in the yard beyond our control.
Weather Policy:
- Special Occasion Yard Cards is not responsible for damage due to weather, vandalism, or unforeseen circumstances.
- If extreme weather prevents setup, we will offer a reschedule or refund. Extreme weather includes lightning, heavy rain, high winds, snow or ice.
- Incoming inclement weather may require early removal of the short-term rental display.
Liability Policy:
- Special Occasion Yard Cards is not responsible for injury or property damage during setup, removal, or the short-term rental period.
- Any damage or theft will result in full replacement costs.
- All signs remain the property of Special Occasion Yard Cards
Right to Decline Service:
- Special Occasion Yard Cards reserves the right to politely decline controversial, lewd or offensive greetings.
- Reserves the right to decline an order at our discretion.
Helpful Hints:
- Please verify the name of the recipient is spelled correctly and the address provided is accurate.
- Keep the surprise by placing your pets in a location away from the front of the home/installation area, close blinds in the front of the house, disable ring doorbells/cameras.
Agreement & Acknowledgment
By paying the invoice, you agree to all terms and conditions in this short-term rental agreement and acknowledge:
- You are renting the signs for a temporary period.
- The signs remain the property of Special Occasion Yard Cards.
- You accept financial responsibility for any damages incurred during the short-term rental period.